Privacy Policy
Introduction
At YBB, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, purchase our products, or interact with our services. By using our site, you agree to the terms outlined below.
Information We Collect
We may collect two types of information:
- Personal Information: This includes data that identifies you, such as your name, email address, phone number, shipping/billing address, and payment details (e.g., credit card information). We collect this when you place an order, create an account, subscribe to our newsletter, or contact our customer service.
- Non-Personal Information: This is anonymous data that does not identify you, such as your IP address, browser type, device information, pages visited on our site, and browsing patterns. We gather this through cookies and analytics tools to improve our website’s performance and user experience.
How We Use Your Information
Your information is used to:
- Process and fulfill your orders (e.g., shipping products, processing payments).
- Communicate with you about your orders, including updates, tracking information, or issues.
- Send promotional content (e.g., newsletters, special offers) if you have opted in to receive them. You can unsubscribe at any time.
- Improve our products, services, and website based on user behavior and feedback.
- Prevent fraud, enhance security, and comply with legal obligations.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with:
- Service Providers: Trusted partners who assist us in operating our business (e.g., payment processors, shipping companies, email service providers). These parties are contractually obligated to protect your information and use it only for the services they provide to us.
- Legal Authorities: If required by law, court order, or to protect our legitimate business interests (e.g., investigating fraud or ensuring compliance).
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. This includes using secure socket layer (SSL) encryption for online transactions, storing data on secure servers, and limiting access to your information to authorized staff only. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correct: Update or correct inaccurate data.
- Delete: Ask us to remove your personal information, subject to legal or operational requirements.
- Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.
To exercise these rights, please contact us at [your email address].
Cookies
Our website uses cookies—small text files stored on your device—to enhance your browsing experience. Cookies help us remember your preferences, track cart items, and analyze site traffic. You can disable cookies in your browser settings, but this may limit some features of our website.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.